A Place Full of Opportunity | The Story of Maria

May 06, 2022

This is the first in the series of conversations with our employees about their experience here and why they enjoy coming to work everyday.

A: What is your job title?
M: I started in a contract position, then an I.T. Technician and then promoted to a full-time Team Lead, where I am currently.

A: How long have you been with Provalus?
M: Since June of 2020

A: What are your day-to-day responsibilities?
M: My 7-person team is a part of the helpdesk for a national client. We work on issues both through an online ticketing system and via phone calls.

A: What solutions do you bring to your clients?
M: That we can assist them right away. I am so proud that my team can resolve tickets and solve issues and problems.

A: How did you come to work at Provalus?
M: I felt like it was time for me to do something differ- ent. I found a job posting online and my neighbor told me they had heard great things about Provalus so I applied!

A: What do you feel has been the biggest impact Provalus has made in the community?
M: Bringing in jobs for the people here. Giving people an opportunity. We have over 200 people working in this new amazing facility.

A: What do you enjoy about working at Provalus?
M: When I first came to the building, it felt sophisticated and I loved it. They are so involved with the community – it’s not just all about working, working. It’s such a family environment. Wherever it (Provalus) takes me, that’s where I’ll go.

Launch a career in technology services, like Maria, with us today!
Visit our career page for more information: https://provalus.com/join-us/career/