INFLUX OF CONTRACTORS
The IT department for the client was launching a new application which required an influx of contractors all with unique credentialing. There was a lack of cohesion in managing identities & permissions, which was creating undue risk for the organization.
IDENTITY ACCESS MANAGEMENT
Provalus upskilled resources in the clients Okta instance and established effective controls to help streamline the onboarding process. An IAM Checklist was created by Provalus with all tools/applications utilized by the client which Provalus sent to each hiring manger to fill out & sign attesting which applications the resource should have permission to utilize. Adding this process created efficiencies & allowed for the team to ensure provisioning & de-provisioning were completed with no breaches.
- Due to the success of the controls, Provalus expanded from just IT contractors, to granting access to all IT employees, then enterprise wide.
- Because of the success of the engagement, Provalus has created additional teams for the client in Common Platform, RIoT Support, Critical Incident Management, & Helpdesk.