Customer Service Analyst

Provalus is actively hiring entry-level and experienced Customer Service Analysts to start immediately in support of data entry, inbound/ outbound call activities, product support, & customer support/ experience functions. Start working right away with on-the-job training provided and accelerated career advancement opportunities. Main responsibilities will include transcribing and relaying customer information, answering questions from customers professionally, and responding to customer inquiries.

All positions are full-time with set schedules, professional training and development, and opportunity for career advancement. Start your career today!

Launch your career in technology and be a part of the our mission to provide corporations outsourced services such as: help desk, quality assurance, cybersecurity and network security right here from in the U.S. No experience required!

Apply at


  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance


  • 8 hour shift
  • Monday to Friday

Work Location: In person/In office
Brewton, AL
Jasper, TX
Manning, SC
Tahlequah, OK

About Provalus:

Provalus is a purpose-driven organization committed to up-skilling American workers with jobs that have traditionally been sent overseas. With the demand for skilled technologists at an all-time high, Provalus hires and develops the best & brightest undiscovered talent in rural towns throughout the country to deliver professional and managed services in the areas of BPO & ITO. We’re bringing technology jobs back to America’s heartland by providing clients with superior business solutions performed by dedicated teams located in state-of-the-art technology centers. Our parent company, Optomi Professional Services, represents our full spectrum of talent services. OPS is a 100% U.S.-based firm dedicated to partnering with clients to fuel their technology initiatives. We provide skillset-focused support through two service channels: talent services and solutions.