1. Optomi Professional Services is pleased to announce the appointment of Laura Chevalier to the position of President of its U.S.-based IT services brand, Provalus. Having been with the company since 2014, Ms. Chevalier has been instrumental in building a world-class sales organization that provides industry-leading services to all clients within the Optomi Professional Services umbrella. […]

    April 27, 2021

  2. Provalus significantly improved the incident response time for its healthcare sciences research client, providing full coverage on critical and high-incident escalations. As a result, the multi-national healthcare research corporation was able to regain stability for its staff, ensuring they could remain focused on the health issues related to COVID-19. The healthcare sciences research company was […]

    April 27, 2021

  3. Provalus, the impact outsourcing brand of Optomi Professional Services, is pleased to announce its strategic partnership with veteran-owned safety, security and emergency response firm Critical Response Group (CRG) to secure its facilities. CRG provides a simple yet sophisticated communication tool called a Collaborative Response Graphic® that is usable under stress to coordinate an emergency response […]

    January 26, 2021

  4. What a day! Our first Provalus Provides Day was a not only impactful but heartwarming. We spent the entire day giving back with 3 different organizations. We kicked off the day with a Habitat for Humanity project where we demo’d a house of a first responder. It was hit by a hurricane, then caught on […]

    November 05, 2020

  5. Amidst the set-backs of COVID-19, hurricanes and tropical storms, the new Provalus facility in Jasper, Texas was completed in record time. The 2-story, 30,000 square foot revitalized building will soon be home to almost a hundred employees (with expected capacity of 200) performing technology services in the areas of ITO, BPO and support. The facility […]

    October 08, 2020

  6. Provalus, the domestic impact outsourcing brand of Optomi Professional Services, announced today that it has earned the designation of a 2021 Military Friendly® Employer. Provalus is a purpose-driven organization on a mission to revitalize rural communities by creating technology jobs. Within that mission sit several goals; one of which is to achieve a workforce consisting […]

    September 10, 2020

  7. Transforming communities from within by changing lives. We hire the best and brightest in our rural communities and train them for a career in technology. ITO, BPO and Support positions in our small towns are creating economic stability for individuals, families and the entire community.

    March 19, 2020