Provalus Earns 2021 Military Friendly® Employer Designation
September 10, 2020

Provalus, the domestic impact outsourcing brand of Optomi Professional Services, announced today that it has earned the designation of a 2021 Military Friendly® Employer. Provalus is a purpose-driven organization on a mission to revitalize rural communities by creating technology jobs. Within that mission sit several goals; one of which is to achieve a workforce consisting of 30% military veterans. The Provalus mission to hire veterans goes well beyond simply hiring great talent, it is building technology centers near military installations to ease the transition for both veterans and their families. This enables military veterans to remain in their communities, have access to the VA’s and maintain the support system they have come to rely on. Provalus has three state-of-the-art facilities employing hundreds of Americans in jobs traditionally done overseas. Its commitment to helping veterans transition to civilian careers is significant to the Provalus mission of revitalizing rural America. Provalus delivers ITO, BPO and support services for corporations seeking to keep their outsourced technology services inside U.S. borders.


“It shouldn’t surprise anyone that our U.S. veterans possess tremendous skills, work ethic and overall quality of character. They bring of a sense of urgency, a mindset of until the job is done and overall attention to detail (getting it right the first time is critical in their prior roles). All very valuable assets to have within a team. For Provalus specifically, their mentorship and leadership continue to have a profound impact on our business, as we continue to hire talent from all walks of life”, commented Laura Chevalier, Chief Sales Officer, Provalus. “Without the coaching, support and mentorship from several veteran advocates, we would not have made so much progress in our veteran initiatives so quickly. We can’t highlight them all, but to name a few: Thank you to the US Military’s SkillBridge Program, Robin Johnson and Christian Price – from Solider for Life, Kristen Rheinlander & Bryan Burt – from USO Pathfinder Program and Willie Solsberry form the Airforce Transition Assistance Center.”


Provalus will be showcased along with other 2021 Military Friendly® Employers in the December issue of G.I. Jobs® magazine and on MilitaryFriendly.com.


“Companies that have earned this designation have invested in substantive programs to recruit, retain and advance veterans within their organizations,” said Josh Rosen, Director of Military Friendly ® . “To them, hiring veterans isn’t just the right thing to do. It’s good for business.”


Institutions earning the Military Friendly® Employer designation were evaluated using both public data sources and responses from a proprietary survey. Hundreds of companies participated in the Military Friendly ® Employers portion of the 2021 Military Friendly ® Companies survey. Final ratings were determined by combining an organization’s survey score with an assessment of the organization’s ability to meet thresholds for Applicant, New Hire Retention, Employee Turnover, and Promotion & Advancement of veterans and military employees.

March 5, 2025
Challenge A Fortune 300 manufacturing organization faced an overwhelming surge of uninvestigated security alerts with 99% unresolved. Valuable time and resources were wasted investigating false positives, resulting in alert fatigue and diverting focus from proactive security measures and strategic initiatives. This flood of alerts desensitized the security team, impairing their ability to detect and respond to real threats, leaving the company vulnerable to cyberattacks and data breaches, and putting sensitive information and critical systems at risk. The manufacturer lacked a clear understanding of its security posture, making it challenging to identify vulnerabilities and prioritize mitigation efforts effectively. SOLution Facing increasing demands to safeguard intellectual property, ensure business continuity, and maintain partner trust, the client recognized an urgent need for change. They sought a security partner capable of providing advanced threat detection while mitigating alert fatigue, so they could focus on what truly mattered. Enter Provalus, an innovative technology solutions provider known for its unique model of building high-performing teams in rural delivery centers. Leveraging hybrid teams and a proprietary talent development initiative, The Meridian Program, Provalus quickly proved to be the ideal partner to overcome the client’s challenges.
Children from Homeschool Connections in Manning, SC in Provalus building lobby
March 3, 2025
We were thrilled to welcome students from Homeschool Connections, a group based at Harvin Clarendon County Library, to our facility in Manning, South Carolina. During their visit, they explored the exciting world of technology and customer service careers.
Aerial view of downtown Edenton, North Carolina
February 19, 2025
Today the North Carolina Department of Commerce announced the expansion of Provalus into Edenton, North Carolina. With a mission to create technology opportunities in rural communities where few traditionally exist, Provalus is expected to create 155 jobs in Chowan County.
February 13, 2025
The goal was to unite mission-driven organizations to forge meaningful connections, share industry knowledge, and amplify the invaluable contributions of our military veteran community. Between seasoned speakers, interactive sessions, and a tour of our state-of-the-art facility in Brewton, Alabama, our inaugural Stars and Stripes Summit was a massive success.
February 10, 2025
Optomi Professional Services (OPS) is pleased to announce the appointment of Carey Luhn as the organization's Vice President of Strategic Accounts. In this role, Luhn will be responsible for creating development strategies aligned to enterprise partners with a focus on growing adoption of the unified suite of OPS service offerings.
December 23, 2024
2024 was a big year for Provalus! We're honored to serve each of the rural towns we call home through our revitalization efforts, community engagement, and hiring heroes initiatives. Here's to furthering our mission in 2025!
November 26, 2024
Today the North Carolina Department of Commerce announced the expansion of Provalus into North Wilkesboro, North Carolina. With a mission to create technology opportunities in rural communities where few traditionally exist, Provalus is expected to create 150 jobs in Wilkes County.
October 31, 2024
Today, during a ceremony hosted by the U.S. Department of Labor, U.S. Acting Secretary of Labor Julie A. Su recognized Provalus as a recipient of the 2024 HIRE Vets Gold Medallion Award.
Crockett, Texas building
October 24, 2024
Today Provalus, the mission-driven 100% U.S.-based outsourcing organization dedicated to creating technology opportunities in areas where few traditionally exist, proudly announces its expansion into Crockett, Texas.
October 7, 2024
Provalus, the domestic rural outsourcing brand Optomi Professional Services, held a ribbon cutting ceremony on October 3rd for the grand opening of our newest technology innovation center in Tahlequah.
Show More