Provalus Launched
July 27, 2017

We’re building rural domestic technology centers offering ITO, BPO and Helpdesk services that compete head-on with traditional offshoring.


###


Optomi announced today that it launched a plan to bring 300 jobs to southern Alabama through its Provalus division.  Provalus is elevating under-served communities by providing technology, business and support positions to untapped talent in the U.S. Services in the areas of BPO, ITO and Helpdesk will be available from the facility. The work provides Fortune 1000 companies the dependable, quality and practical services they need… straight from the heart of America.


“Our main mission is to provide value to the U.S. by bringing jobs back… especially to rural areas,” commented Chuck Ruggiero, President of Provalus. The IT solutions needs that have been traditionally outsourced overseas can now be serviced here in the U.S. through Provalus.


Optomi’s flagship facility is located in Brewton, Alabama which has a population of about 5,500. Training has begun for the first group and the bootcamp will yield a team of state-of-the-art technologists. Once staffing levels reach 50 employees, construction will begin on the first of three buildings, which will occupy a combined space of over 60,000 square feet. The campus will generate additional economic growth for the community in the way of commerce and real estate. “Governor Ivey made it clear from the start that she was behind new technology coming to Alabama,” Mayor Lovelace said. “This project was a culmination of the work of so many, and we couldn’t be prouder to welcome the company to Brewton.”


Optomi is one of the fastest growing tech staffing firms in the U.S. and makes a practice of implementing strategies that stand out from the competition as the most leading-edge and successful. Michael Winwood, CEO commented, “We strive to offer our clients a better experience. Through Provalus, we are able to provide services that have traditionally been outsourced overseas. Our strategies continue to disrupt the tech staffing industry.”

March 5, 2025
Challenge A Fortune 300 manufacturing organization faced an overwhelming surge of uninvestigated security alerts with 99% unresolved. Valuable time and resources were wasted investigating false positives, resulting in alert fatigue and diverting focus from proactive security measures and strategic initiatives. This flood of alerts desensitized the security team, impairing their ability to detect and respond to real threats, leaving the company vulnerable to cyberattacks and data breaches, and putting sensitive information and critical systems at risk. The manufacturer lacked a clear understanding of its security posture, making it challenging to identify vulnerabilities and prioritize mitigation efforts effectively. SOLution Facing increasing demands to safeguard intellectual property, ensure business continuity, and maintain partner trust, the client recognized an urgent need for change. They sought a security partner capable of providing advanced threat detection while mitigating alert fatigue, so they could focus on what truly mattered. Enter Provalus, an innovative technology solutions provider known for its unique model of building high-performing teams in rural delivery centers. Leveraging hybrid teams and a proprietary talent development initiative, The Meridian Program, Provalus quickly proved to be the ideal partner to overcome the client’s challenges.
Children from Homeschool Connections in Manning, SC in Provalus building lobby
March 3, 2025
We were thrilled to welcome students from Homeschool Connections, a group based at Harvin Clarendon County Library, to our facility in Manning, South Carolina. During their visit, they explored the exciting world of technology and customer service careers.
Aerial view of downtown Edenton, North Carolina
February 19, 2025
Today the North Carolina Department of Commerce announced the expansion of Provalus into Edenton, North Carolina. With a mission to create technology opportunities in rural communities where few traditionally exist, Provalus is expected to create 155 jobs in Chowan County.
February 13, 2025
The goal was to unite mission-driven organizations to forge meaningful connections, share industry knowledge, and amplify the invaluable contributions of our military veteran community. Between seasoned speakers, interactive sessions, and a tour of our state-of-the-art facility in Brewton, Alabama, our inaugural Stars and Stripes Summit was a massive success.
February 10, 2025
Optomi Professional Services (OPS) is pleased to announce the appointment of Carey Luhn as the organization's Vice President of Strategic Accounts. In this role, Luhn will be responsible for creating development strategies aligned to enterprise partners with a focus on growing adoption of the unified suite of OPS service offerings.
December 23, 2024
2024 was a big year for Provalus! We're honored to serve each of the rural towns we call home through our revitalization efforts, community engagement, and hiring heroes initiatives. Here's to furthering our mission in 2025!
November 26, 2024
Today the North Carolina Department of Commerce announced the expansion of Provalus into North Wilkesboro, North Carolina. With a mission to create technology opportunities in rural communities where few traditionally exist, Provalus is expected to create 150 jobs in Wilkes County.
October 31, 2024
Today, during a ceremony hosted by the U.S. Department of Labor, U.S. Acting Secretary of Labor Julie A. Su recognized Provalus as a recipient of the 2024 HIRE Vets Gold Medallion Award.
Crockett, Texas building
October 24, 2024
Today Provalus, the mission-driven 100% U.S.-based outsourcing organization dedicated to creating technology opportunities in areas where few traditionally exist, proudly announces its expansion into Crockett, Texas.
October 7, 2024
Provalus, the domestic rural outsourcing brand Optomi Professional Services, held a ribbon cutting ceremony on October 3rd for the grand opening of our newest technology innovation center in Tahlequah.
Show More