Coming to South East Texas
February 1, 2019

We’re heading to the Lone Star State… Provalus is opening its 2nd technology center in Jasper, Texas to provide a superior alternative to overseas outsourcing of services. “We’re proud to say our mission is to provide tech careers to bright under-employed individuals, especially in rural areas, and play a part in revitalizing America through job creation,” Provalus President, Chuck Ruggiero said.


City of Jasper Mayor Hon. Gary Gatlin commented, “I am so pleased to have witnessed our community working hard together for this achievement and am so proud to have been a part of it. I can see our Jewel of the Forest shining bright again like I’ve always known it could.”


After researching over 50 Texas locations, Provalus narrowed the selection down to two in December and executed the contract with Jasper, TX on January 31, 2019. The main tech building will be the former Peddler’s Publication House on the downtown square at 101 E. Houston St., Jasper, Texas 75951. The building will be renovated to accommodate at least 100 employees by 2020.


Dan Walker, President Jasper Economic Development Board of Directors remarked, “I have been intimately involved with economic development in Jasper for over 25 years and I have never seen an accomplishment as meaningful as this one. Jasper’s new partner, Provalus, will not only bring many much-needed, high-quality jobs, but their arrival is already providing a rejuvenating spark to our community that is wonderful to see.”


The Provalus facility will offer business process outsourcing (BPO), information technology outsourcing (ITO), and Support Services to clients including Fortune 500 – 1000 companies. Executive Director, Jasper Economic Development Corporation, Eddie Hopkins said, “This new relationship has grown through more understanding of their mission and how there will be mutual benefits resulting in the growth of Provalus and Jasper.” “We are thrilled to help generate substantial economic growth for the South East region of Texas as we continue our mission to strengthen rural America”, Ruggiero added. Projections are to open in March and hire about 30 employees initially.


Provalus’ flagship operation, located in Brewton, Alabama, paved the way for this 2nd delivery center and currently employs close to 100 Americans doing everything from SOC Services to Quality Assurance to Application Development to Service Desk support. The Brewton Delivery Center is expected to grow to over 300 Americans in the next few years. “Our growth would not be possible without the support of Brewton, Alabama Mayor Yank Lovelace, the city officials and the citizens of Brewton”, Ruggiero commented.

March 5, 2025
Challenge A Fortune 300 manufacturing organization faced an overwhelming surge of uninvestigated security alerts with 99% unresolved. Valuable time and resources were wasted investigating false positives, resulting in alert fatigue and diverting focus from proactive security measures and strategic initiatives. This flood of alerts desensitized the security team, impairing their ability to detect and respond to real threats, leaving the company vulnerable to cyberattacks and data breaches, and putting sensitive information and critical systems at risk. The manufacturer lacked a clear understanding of its security posture, making it challenging to identify vulnerabilities and prioritize mitigation efforts effectively. SOLution Facing increasing demands to safeguard intellectual property, ensure business continuity, and maintain partner trust, the client recognized an urgent need for change. They sought a security partner capable of providing advanced threat detection while mitigating alert fatigue, so they could focus on what truly mattered. Enter Provalus, an innovative technology solutions provider known for its unique model of building high-performing teams in rural delivery centers. Leveraging hybrid teams and a proprietary talent development initiative, The Meridian Program, Provalus quickly proved to be the ideal partner to overcome the client’s challenges.
Children from Homeschool Connections in Manning, SC in Provalus building lobby
March 3, 2025
We were thrilled to welcome students from Homeschool Connections, a group based at Harvin Clarendon County Library, to our facility in Manning, South Carolina. During their visit, they explored the exciting world of technology and customer service careers.
Aerial view of downtown Edenton, North Carolina
February 19, 2025
Today the North Carolina Department of Commerce announced the expansion of Provalus into Edenton, North Carolina. With a mission to create technology opportunities in rural communities where few traditionally exist, Provalus is expected to create 155 jobs in Chowan County.
February 13, 2025
The goal was to unite mission-driven organizations to forge meaningful connections, share industry knowledge, and amplify the invaluable contributions of our military veteran community. Between seasoned speakers, interactive sessions, and a tour of our state-of-the-art facility in Brewton, Alabama, our inaugural Stars and Stripes Summit was a massive success.
February 10, 2025
Optomi Professional Services (OPS) is pleased to announce the appointment of Carey Luhn as the organization's Vice President of Strategic Accounts. In this role, Luhn will be responsible for creating development strategies aligned to enterprise partners with a focus on growing adoption of the unified suite of OPS service offerings.
December 23, 2024
2024 was a big year for Provalus! We're honored to serve each of the rural towns we call home through our revitalization efforts, community engagement, and hiring heroes initiatives. Here's to furthering our mission in 2025!
November 26, 2024
Today the North Carolina Department of Commerce announced the expansion of Provalus into North Wilkesboro, North Carolina. With a mission to create technology opportunities in rural communities where few traditionally exist, Provalus is expected to create 150 jobs in Wilkes County.
October 31, 2024
Today, during a ceremony hosted by the U.S. Department of Labor, U.S. Acting Secretary of Labor Julie A. Su recognized Provalus as a recipient of the 2024 HIRE Vets Gold Medallion Award.
Crockett, Texas building
October 24, 2024
Today Provalus, the mission-driven 100% U.S.-based outsourcing organization dedicated to creating technology opportunities in areas where few traditionally exist, proudly announces its expansion into Crockett, Texas.
October 7, 2024
Provalus, the domestic rural outsourcing brand Optomi Professional Services, held a ribbon cutting ceremony on October 3rd for the grand opening of our newest technology innovation center in Tahlequah.
Show More