Cloud & Infrastructure
Cloud & Infrastructure Solutions
We’re ready to collaborate with you to deliver professional services, managed outsourcing, and team augmentation solutions for your IT and BPO initiatives. Engaging with us means you will have a committed partner dedicated to addressing your evolving business challenges while breathing new life into rural U.S. communities.
Help Desk
Service Desk
Network Operations
ITIL
Experience the Difference
Work Performed in our Rural CoEs
Dedicated & Customized Teams
ABOVE AVERAGE
INDUSTRY RETENTIOn
Efficient Teams
leveraging Technology
CUSTOMIZED TRAINING & QUALITY ASSURANCE
Risk Mitigation
- SOC 2 Type II & SOC 2 Type II Plus Certified
- Semi-annual review of Business Continuity & Disaster Recovery Plan
- Crisis Management Team of Provalus executives for disaster declarations, customer communications, and emergency response
- Engagements have planned Go-Teams and Networking Equipment to support transitioning to Provalus or Optomi fall-over facilities
- Recommendation to add additional sites for clients with 20+ HC
- Sites feature double redundant internet, battery backup for network equipment & computers, and backup generators
Employee Retention
Provalus average retention is
88-92% after 90 days
Industries Supported
Provalus has experience supporting clients across the following industries:
Healthcare
Healthcare
Retail
Technology
Manufacturing
CPGs
Logistics
Communications
Cloud & Infrastructure Case Studies
Explore Other Services
Customer
Experience
Data Analytics &
Intelligent Automation
Cybersecurity
Application &
Product Development
