How do we derive value from knowledge?
The challenge of the data-driven environment we find ourselves in today is not a lack of information; it’s in finding the right information in a timely fashion. The second, and perhaps equally important, challenge is qualifying how effective information is. It doesn’t matter if a knowledge article comes up quickly if the content of that article isn’t helpful.
This document details our recommendations for generating meaningful data around knowledge usage as well as some suggestions on transforming knowledge from a cost center to a savings center.
Read the full document here.
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Founded in 2017, Provalus is a 100% US-based outsourcing organization dedicated to creating technology opportunities in areas where few traditionally exist. By leveraging a unique approach that includes creating talent in rural, veteran-heavy American communities, Provalus is generating a dedicated and superior workforce while fueling a new era of technology talent equipped to strengthen America’s future. Provalus hires and develops the best and brightest talent in every small town they call home to deliver a remarkable experience for their technology clients and end-users alike. Join the mission to provide outsourcing value from the US.
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