Provalus Opens New Technology Innovation Center in Historic Tahlequah, Oklahoma
September 22, 2022

Provalus Opens New Technology Innovation Center in Historic Tahlequah, Oklahoma


Provalus’ Newest Operation Will Bring Over 200 New Tech Jobs to Cherokee County


Provalus announces the opening of its fourth technology innovation center in Tahlequah, Oklahoma, the capitol city of the Cherokee Nation and the United Keetoowah Band of Cherokee Indians. As the solutions & managed services brand of Optomi Professional Services, Provalus will bring new jobs to the area in the form of technology and support positions. The project is projected to have a multi-million dollar economic impact on the local community over the next five years.


Cherokee Nation Principal Chief Chuck Hoskin Jr. commented, “Provalus is focused on bringing jobs and opportunities to rural America and restoring downtown infrastructure, the same principles we value so greatly here at the Cherokee Nation. It’s why we knew early on we had to ensure Provalus selected Tahlequah, our capital city, as their newest location. To be a valuable partner the Cherokee Nation is purchasing the 12,000 square-foot Foundry building downtown and leasing it back to the Tahlequah Development Authority for Provalus’ use on a sustainable basis. We believe Provalus and this investment are good for Tahlequah, the region, and our citizens. We look forward to seeing the many ways our capital city will prosper from this investment.”


Laura Chevalier, President of Provalus commented, “Oklahoma and the city of Tahlequah have really embraced technology and recognize what that can mean for creating a skilled population in the region. Between the local talent, students graduating from the career tech center programs, and NSU, we feel as though we have a community and talent pool that recognize the career path and opportunity within the tech field.”


The entire Provalus team is grateful for the collaboration and hard work to secure the relationship with this community located in the foothills of the Ozark Mountains. When addressing why Provalus chose Tahlequah, Oklahoma, Provalus Vice President of Facilities, Will Ruzic said, “Tahlequah stood out because of the people. When we experienced just how strong the partnership is between all of the entities here, we just knew this would be a community we could call home. Our business is about collaboration, partnership, and innovation. All of the attributes that make our business successful are present here. We’re looking forward to partnering with the people of Tahlequah to influence revitalization in this community.”


Provalus is elevating under-employed individuals by providing technology, business, and support positions to undiscovered talent in the U.S. By up-skilling local American talent, Provalus is able to provide Fortune-listed companies with the dependable, quality, and practical services they need. It specializes in professional services including Business Process Optimization, Infrastructure Operations (HD, IAM, NOC, SOC), and Application & ITO Support.


Nathan Reed, President/CEO of the Tahlequah Regional Development Authority commented,
“The Tahlequah Regional Development Authority is thrilled to welcome Provalus to our community. We could not be happier that Provalus chose Tahlequah and thank them for considering and choosing our community for their investment. They will bring over 200 well paying, stable jobs to Downtown Tahlequah over the next several years. This influx of new jobs in the Downtown area will continue to strengthen the community and provide opportunities for local businesses. This is a huge win for Tahlequah and the surrounding area as we look to continue growing our community and providing opportunities to improve quality of place.”


Individuals interested in joining the Provalus team should visit provalus.com/jobs.


ABOUT THE PROVALUS BRAND OF OPTOMI PROFESSIONAL SERVICES:


We hire and develop the best and brightest undiscovered talent in our small towns and rural communities to deliver a remarkable experience for our technology clients and end-users alike. Provalus specializes in professional services including Business Process Optimization, Infrastructure Operations (HD, IAM, NOC, SOC), and Application & ITO Support Services that compete head-on with offshore outsourcing. By creating opportunities where there were none; with companies that believe in America's future, Provalus is generating a superior workforce. We provide Fortune-listed companies with the dependable, quality, and practical services they need… straight from the heart of America. We are purposefully disruptive… PROVIDING OUTSOURCING VALUE FROM THE U.S.


FURTHER INFORMATION:
Christen Black, CMO of Optomi Professional Services


pr@provalus.com www.provalus.com

November 11, 2025
In recognition of Veterans Day, Provalus President Mike Keogh was featured in Newsweek with an op-ed titled “ Veterans Are an Untapped Workforce Essential to America’s Future. ” In the piece, Keogh underscores the vital role veterans play in strengthening America’s workforce. He highlights the leadership, resilience, and mission-driven mindset that service members bring to every role, and how organizations can unlock their potential by creating environments that foster success. At Provalus, we witness this impact every day. Veterans are an integral part of our mission to create technology careers in rural America. Their skills and values elevate our teams, enhance performance, and strengthen the communities we call home. We are honored to celebrate their continued contributions, not only to our company but to the future of America’s workforce. Read the full article here .
How hiring veterans makes CX and service desk teams stronger, two veterans teamwork
November 11, 2025
Veteran‑forward hiring improves customer experience and service desk outcomes. Veterans bring calm under pressure and a strong SOP mindset, supporting better FCR
November 5, 2025
Today the Arkansas Economic Development Commission announced the expansion of Provalus into Harrison, Arkansas. Continuing our commitment to open doors for technology careers in rural communities, Provalus expects to create up to 150 new jobs in Boone County over the next five years. “Every Provalus site reflects our belief that great careers and great communities can grow together. Harrison, Arkansas, is no exception,” said Provalus’ President Mike Keogh. “By creating high-value technology careers in Boone County, we’re giving individuals the chance to build their futures without having to leave their hometowns. It’s about investing in people and helping small towns thrive again, and we’re honored to continue building that momentum here in Arkansas." Read the official release from the State of Arkansas here . For comments from local partners, click here .
October 31, 2025
We were honored to welcome FOX Business Network correspondent Kelly Saberi to our Center of Excellence in Brewton, Alabama.
October 23, 2025
Today the Missouri Department of Economic Development announced the expansion of Provalus into West Plains, Missouri, expecting to create up to 200 new jobs in Howell County.
Provalus employees working in Center of Excellence in rural Tahlequah, Oklahoma
October 22, 2025
We’re proud to share that Provalus has been featured in The Wall Street Journal in an article titled “These Jobs Often Go Overseas. One Company Is Bringing Them to Rural America.”
October 13, 2025
Good customer service is simple to describe and hard to deliver. The teams that do it best share one trait: they stay together.
April 15, 2025
As fraud threats grew more sophisticated, a leading U.S. credit union found their Fraud Operations teams falling behind. Performance lagged with no scalable staffing approach, and turnover plagued its remote workforce.
March 5, 2025
Challenge A Fortune 300 manufacturing organization faced an overwhelming surge of uninvestigated security alerts with 99% unresolved. Valuable time and resources were wasted investigating false positives, resulting in alert fatigue and diverting focus from proactive security measures and strategic initiatives. This flood of alerts desensitized the security team, impairing their ability to detect and respond to real threats, leaving the company vulnerable to cyberattacks and data breaches, and putting sensitive information and critical systems at risk. The manufacturer lacked a clear understanding of its security posture, making it challenging to identify vulnerabilities and prioritize mitigation efforts effectively. SOLution Facing increasing demands to safeguard intellectual property, ensure business continuity, and maintain partner trust, the client recognized an urgent need for change. They sought a security partner capable of providing advanced threat detection while mitigating alert fatigue, so they could focus on what truly mattered. Enter Provalus, an innovative technology solutions provider known for its unique model of building high-performing teams in rural delivery centers. Leveraging hybrid teams and a proprietary talent development initiative, The Meridian Program, Provalus quickly proved to be the ideal partner to overcome the client’s challenges.
Children from Homeschool Connections in Manning, SC in Provalus building lobby
March 3, 2025
We were thrilled to welcome students from Homeschool Connections, a group based at Harvin Clarendon County Library, to our facility in Manning, South Carolina. During their visit, they explored the exciting world of technology and customer service careers.
Show More