New President Appointed for Provalus
April 27, 2021

Optomi Professional Services is pleased to announce the appointment of Laura Chevalier to the position of President of its U.S.-based IT services brand, Provalus. Having been with the company since 2014, Ms. Chevalier has been instrumental in building a world-class sales organization that provides industry-leading services to all clients within the Optomi Professional Services umbrella. She has successfully expanded the company’s client base and sales channels, working with an expansive list of Fortune 500 clients serving a diverse spectrum of IT needs and solutions.


“Her track record for corporate growth and consulting makes her uniquely qualified to lead this technology services brand. She is a knowledgeable partner for our clients as they are adapting and adjusting their digital strategies, hiring initiatives and business continuity strategies,” commented Chuck Ruggiero, COO of Optomi Professional Services, the parent company of Provalus.


Provalus is a purpose-driven organization committed to up-skilling American workers with jobs that have traditionally been sent overseas. With the demand for skilled technologists at an all-time high, Provalus hires and develops the best & brightest undiscovered talent in rural towns throughout the country to deliver outsourced business process services, information technology services and help desk/service desk support. Having opened three delivery centers in three years, Provalus on an exponential growth path that confirms this new approach to American talent is in high demand.


Laura Chevalier, President of Provalus commented, “We’re on a mission to provide career opportunities for our fellow Americans. Many companies are starting to recognize that keeping work here in the U.S., is not just about quality for their customers, it’s also about helping drive our local and regional economies, ultimately making it good business. Now more than ever we recognize the need to put people to work. Our rural communities provide a tremendous workforce of hardworking, capable American’s that are up for the challenge. Amidst all of that, we are proud to say our team is highly diverse; with over 50% women, 27% diverse and an almost 20% veteran workforce, a unique combination. Our clients appreciate our superior services and our mission.”


Ms. Chevalier’s senior level of experience will help ensure Provalus continues to grow at a record pace, allowing the company to further its status within the technology talent arena.

March 5, 2025
Challenge A Fortune 300 manufacturing organization faced an overwhelming surge of uninvestigated security alerts with 99% unresolved. Valuable time and resources were wasted investigating false positives, resulting in alert fatigue and diverting focus from proactive security measures and strategic initiatives. This flood of alerts desensitized the security team, impairing their ability to detect and respond to real threats, leaving the company vulnerable to cyberattacks and data breaches, and putting sensitive information and critical systems at risk. The manufacturer lacked a clear understanding of its security posture, making it challenging to identify vulnerabilities and prioritize mitigation efforts effectively. SOLution Facing increasing demands to safeguard intellectual property, ensure business continuity, and maintain partner trust, the client recognized an urgent need for change. They sought a security partner capable of providing advanced threat detection while mitigating alert fatigue, so they could focus on what truly mattered. Enter Provalus, an innovative technology solutions provider known for its unique model of building high-performing teams in rural delivery centers. Leveraging hybrid teams and a proprietary talent development initiative, The Meridian Program, Provalus quickly proved to be the ideal partner to overcome the client’s challenges.
Children from Homeschool Connections in Manning, SC in Provalus building lobby
March 3, 2025
We were thrilled to welcome students from Homeschool Connections, a group based at Harvin Clarendon County Library, to our facility in Manning, South Carolina. During their visit, they explored the exciting world of technology and customer service careers.
Aerial view of downtown Edenton, North Carolina
February 19, 2025
Today the North Carolina Department of Commerce announced the expansion of Provalus into Edenton, North Carolina. With a mission to create technology opportunities in rural communities where few traditionally exist, Provalus is expected to create 155 jobs in Chowan County.
February 13, 2025
The goal was to unite mission-driven organizations to forge meaningful connections, share industry knowledge, and amplify the invaluable contributions of our military veteran community. Between seasoned speakers, interactive sessions, and a tour of our state-of-the-art facility in Brewton, Alabama, our inaugural Stars and Stripes Summit was a massive success.
February 10, 2025
Optomi Professional Services (OPS) is pleased to announce the appointment of Carey Luhn as the organization's Vice President of Strategic Accounts. In this role, Luhn will be responsible for creating development strategies aligned to enterprise partners with a focus on growing adoption of the unified suite of OPS service offerings.
December 23, 2024
2024 was a big year for Provalus! We're honored to serve each of the rural towns we call home through our revitalization efforts, community engagement, and hiring heroes initiatives. Here's to furthering our mission in 2025!
November 26, 2024
Today the North Carolina Department of Commerce announced the expansion of Provalus into North Wilkesboro, North Carolina. With a mission to create technology opportunities in rural communities where few traditionally exist, Provalus is expected to create 150 jobs in Wilkes County.
October 31, 2024
Today, during a ceremony hosted by the U.S. Department of Labor, U.S. Acting Secretary of Labor Julie A. Su recognized Provalus as a recipient of the 2024 HIRE Vets Gold Medallion Award.
Crockett, Texas building
October 24, 2024
Today Provalus, the mission-driven 100% U.S.-based outsourcing organization dedicated to creating technology opportunities in areas where few traditionally exist, proudly announces its expansion into Crockett, Texas.
October 7, 2024
Provalus, the domestic rural outsourcing brand Optomi Professional Services, held a ribbon cutting ceremony on October 3rd for the grand opening of our newest technology innovation center in Tahlequah.
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